Upgrade Policy

We understand diamonds in a way that no one else does. We value our clients and want to help you purchase the luxury watch you desire for years to come.

With this in mind, our promise to you is that the diamonds you buy from us now, in any of our models, will follow you with every new product cycle. We take care of this for you. All you have to do is pay for the new model and the resetting of your original diamonds as per the below upgrade prices.

  • 1 Row – $1,200
  • 2 Row – $1,500
  • 3 Row – $1,800

What does this mean?

When a new watch model is launched, we can upgrade your watch to the latest model and re-set your purchased diamonds into this new watch. For a small fee (see above), we cover the cost of the new watch and the resetting.

For your convenience, the upgrade process should be completed via the retailer you bought the original watch from. If for any reason your retailer is unable to offer this service, please contact &DIAMONDS and we will personally handle your upgrade. Our promise to you is that you will never lose the value of the diamonds in your &DIAMONDS product.

We thank you for placing your trust in us.

Please note:

*A single cycle upgrade in the same model category (1 row/2 row/3 row) is acceptable. Upgrades to different models are subject to other fees. Case color in upgraded model can be different from original model color.

*Normal wear and tear is acceptable. Chipped, cracked, dam aged or missing diamonds will be subject to other fees.

*After upgrade, the old watch model is not returned to the customer