FAQ

Products

&Diamonds is an independent watch company and is NOT authorized, endorsed, sponsored by, associated with and/or affiliated with Apple Inc.

Apple Watch® & Apple® are trademarks of Apple Inc.

As of now, we are only sell through our exclusive partners, please sign up to our mailing list here to keep up to date with our news and new partners.

Your &Diamonds watch comes with a 1 year warranty against all manufacturer defects.

We understand diamonds in a way that no one else does. We value our clients and want to help you purchase the luxury watch you desire for years to come.

With this in mind, our promise to you is that the diamonds you buy from us now, in any of our models, will follow you with every new product cycle. We take care of this for you. All you have to do is pay for the new model and the resetting of your original diamonds as per the below upgrade prices.

1 Row – $1,200

2 Row – $1,500

3 Row – $1,800

What does this mean?

When a new watch model is introduced, we can upgrade your watch to the latest model, and re-set your purchased diamonds into this new watch. For a small fee, we cover the cost of the new watch and the resetting.

For your convenience, the upgrade process can be completed through the retailer you bought the original watch from or through our website. Our promise to you is that you will never lose any value of the diamonds in your &DIAMONDS product.

We thank you for placing your trust in us.

*A single cycle upgrade in the same model category is acceptable. Upgrades to different models are subject to other fees. Color in upgraded model can be different from original model color.

*Normal wear and tear is acceptable. Chipped, cracked, damaged or missing diamonds will be subject to other fees.

*After upgrade, old watch model is not returned to customer